Zitat Zitat von 1up
If your Xbox 360 hasn't experienced the red rings of death, your probably know someone who has -- the machine's a little finicky. Mike Antonucci recently chatted with Microsoft exec. Peter Moore across a number of topics, including touching on the seemingly high number of faltering Xbox 360s, despite Microsoft claiming a "3% failure rate."

Antonucci passed on the story of one user who replaced his Xbox 360 twice in the last seven months and wondered whether Microsoft's been dodging the real issue. Moore refuses to comment on specific experiences with the hardware, but says people should be focused on how Microsoft treated them as a result of the failure, not the failure itself.
"I can't comment on failure rates, because it's just not something - it's a moving target. What this consumer should worry about is the way that we've treated him. Y'know, things break, and if we've treated him well and fixed his problem, that's something that we're focused on right now. I'm not going to comment on individual failure rates because I'm shipping in 36 countries and it's a complex business."

Given Moore's response, what's been your experience with Microsoft's customer service fixing Xbox 360s? We'll look into compiling some responses into a follow-up story.
A great man once said "every 360 dies, but not every 360 lives".

Um ehrlich zu sein, außer Microsoft kennt keiner die genauen Zahlen. Microsoft offizielle Zahlen sind halt die 3%, das ist aber schon wieder Monate her und das Interview lässt auch vermuten, dass diese Zahlen auch nicht ganz stimmen. Die ganze Internet(-foren) sind voll von Usern, deren Xbox entweder kaput gegangen sind und direkt fehlerhaft aus der Box gekommen sind. Die Elites scheinen da keine Ausnahme zu sein. Im letzten Podcast von 1up wurde auch die prozentuale Anzahl der fehlerhaften 360er im 1up Office genannt: Diese liegt bei 75% >_>