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Recently, some players of Namco's Xenosaga discovered a bug that causes the game to inexplicably lock up whenever cinematic sequences begin in the game. This has proven to be frustrating, according to the numerous people who aired their complaints on Namco's message boards.
One possible cause of the problem is PlayStation 2 itself -- specifically, units with older hardware. This was the case with Enix's recently released Star Ocean 3: Till the End of Time, which featured its own lock-up bug appearing during battles. Enix has remedied that problem by distributing a new bug-free version of Star Ocean 3 and offering free replacement disks for the unlucky recipients of the previous version.
In the instance of Xenosaga, the game is printed on a dual layer DVD, with the actual gameplay on one layer and the cinemas on the other. In order to load a cinematic sequence, the PS2 must switch layers. When the switch cannot be made, the game will freeze.
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