Der "Server Maintenance" Thread

[dread]

From:PlayOnline
12/08/2003 17:30 [PST]

Maintenance Partial Completion Notice (12/8)

PlayOnline network maintenance operations begun at 9:00 (PST) on 12/8/2003 have been completed with respect to PlayOnline Viewer and FINAL FANTASY XI content.

However, Tetra Master maintenance operations have been extended. We will provide further updates upon their completion, and we thank you for your patience.
_________________________

From:PlayOnline
12/08/2003 19:10 [PST]

PlayOnline Maintenance Completed Notice (12/8)

The PlayOnline Server Maintenance for Tetra Master from 12/8/2003 on 9:00 (PST) is now complete.

The PlayOnline Viewer and FINAL FANTASY XI server maintenance was completed on 12/8/2003 at 17:30 (PST), however we are still experiencing partial login difficulties. Please refer to the FINAL FANTASY XI Login Difficulties Notice (12/8). We apologize for any inconvenience.

[dread]

Das Update kommt.

From:FINAL FANTASY XI
12/10/2003 03:30 [PST]

All Worlds Maintenance Notice (12/15)

At the following time, we will be performing FINAL FANTASY XI server maintenance on all Worlds. During this period, FINAL FANTASY XI will be unavailable. Thank you for your patience.

*Along with this version update, the client software will also be updated. Once this maintenance is completed, the client update will start automatically after pressing the Play button. Please follow the instructions that appear on your screen.

[Date & Time]
12/15/2003 10:00 (PST) to 12/15/2003 13:00 (PST)

*The projected update completion time may be subject to change.

[Affected Services]
FINAL FANTASY XI

[Important Update Details]
-Please refer to the "November-December Announcements" by selecting the "November-December Announcements" in the Developer's Room, accessible from the PlayOnline FINAL FANTASY XI top page.

-You will now be able to stack up to 99 of the following items:
Tathlum/Astragalos/Dart/Dart+1/Hawkeye/Pinwheel/Hyo

Following the 12/12/2003 1:00(PST) maintenance, the above items will be limited for exhibition to the auction house. Players will only be able to bid on current exhibited items. However, cancellation of the above exhibited items are still available.
_____________________

From:FINAL FANTASY XI
12/10/2003 03:30 [PST]

Restricting Exhibition of Specific Items (12/12-15)

Following the 12/15/2003 version update, the maximum stackable amounts of the following items will change from 12 to 99.

Players will be unable to place these items on auction between 12/12/2003 01:00 (PST) and 12/15/2003 13:00 (PST). Bidding and cancellation of the items will still be available during this period.

Thank you for your patience.

[Affected items]
Tathlum, Astragalos, Dart, Hawkeye, Pinwheel, Dart+1, Hyo

*During this period, other related functions will remain accessible.

*Please refer to "All Worlds Maintenance Notice (12/15)" for more information.

[dread]

It's christmas in Vana'diel.

From:FINAL FANTASY XI
12/10/2003 04:00 [PST]

Holy Night in Vana'diel

A month has passed since Halloween. Citizens over the three kingdoms who dressed up in fancy costumes during the previous event are preparing for the next coming festival. The excitement can be heard throughout Vana'diel!

Citizen A: "Look for seasonal decorations worth a million gil. Hehehe."

Citizen B: "Competition is going to be tough, but my masterpiece will be the best in Vana'diel!"

Citizen C: "Can't wait to see the smiling faces of the adventurers!"

Twinkling decoration lights will appear all over San d'Oria, Bastok, and Windurst. With who will you bring to enjoy this fascinating moment?

*This event is scheduled to commence right after the 2003/12/15 version update.

*The Moogles are preparing a festival for all to enjoy, so cheer them up if you see them around!

[dread]

From:PlayOnline
12/12/2003 01:00 [PST]

PlayOnline Viewer Update Notice (12/15)

At the following time, we will be performing an update of the PlayOnline Viewer along with normal system maintenance. During this time, the PlayOnline Viewer will be unavailable. Also, PlayOnline, Tetra Master and FINAL FANTASY XI will be offline. Thank you for your patience.

*The client software will also be updated at this time. Once this maintenance is completed, the client update will start automatically after connecting to PlayOnline. Please follow the instructions that appear on your screen.


[Affected Period]
12/15/2003 10:00 to 12/15/2003 13:00 (PST) (Bedeutet für uns am 15.12. von 19 Uhr bis 22 Uhr)

*This update's completion time may be subject to change.

[Affected Services]
PlayOnline

[Main Content Changes]
-Fixed several funtionality issues.

*The details of this version update will be made available on 12/15/2003.

[dread]

From:FINAL FANTASY XI
12/12/2003 04:00 [PST]

File Size for 12/15 Update

An update for FINAL FANTASY XI is currently scheduled for December 15, 2003. Approximate file sizes and installation times for this update are shown below.

There will be no server maintenance at that time, so FINAL FANTASY XI can be accessed as usual. However, to minimize chances of being disconnected, please log out of the game and complete the version update procedure before logging back in.

We apologize for the inconvenience.

Downloadable file size: 17MB
>> Analog modem (56Kbps) users
Volume check: 7 minute
Download / Unzip: 1 hour
Installation: 2 minutes Total: About 1 hour, 9 minutes
>> ISDN (64kbps) users
Volume check: 7 minutes
Download / Unzip: 51 minutes
Installation: 2 minutes Total: About 1 hour
>> DSL (8Mbps) users *Average download speed 2Mbps
Volume check: 6 minutes
Download / Unzip: 11 minutes
Installation: 2 minutes Total: About 19 minutes

*Please note that the above times are for reference only. Download times depend on individual users' network environment and may vary from those shown above. Also, this update will require more time if previous version updates were not completed.

[dread]

From:PlayOnline
12/12/2003 23:40 [PST]

PlayOnline Registration Server Emergency Maintenance Notice

At the following time, we will be performing a PlayOnline registration server emergency maintenance. During this time, registering to or unsubscribing from PlayOnline will be unavailable. In addition, reviewing or updating member information as well as purchasing, canceling, or reactivating Content IDs will not be available.

[Affected Period]
12/13/2003 02:00 to 12/13/2003 03:00 (PST) (Bedeutet für uns 13.12.2003 von 11 Uhr bis 12 Uhr.)

*Maintenance's completion time may be subject to change.

[Affected Services]
PlayOnline

[Sasuke]

Alle änderungen seit dem update könnt ihr hier finden.

[dread]

From:PlayOnline
12/15/2003 11:00 [PST]

PlayOnline Viewer Update Notice (12/15)

We will be performing server maintenance and updating the PlayOnline Viewer at the time shown below. PlayOnline, Tetra Master, and FINAL FANTASY XI will be unavailable during this time.

We apologize for any inconvenience.

* The client software will also be updated. After maintenance is completed, the client update will begin automatically the next time you connect to PlayOnline. Please follow the instructions that appear on your screen.

[Affected Period]
12/15/2003 10:00 to 12/15/2003 13:00 (PST)

*This update's completion time is subject to change.

[Affected Services]
PlayOnline

[Main Content Changes]
- Updated tip screens for PlayOnline Viewer version 1.11.00.

- Added a Quick Manuals link to the GM Call top page. Quick Manuals: GM Call will be available soon.

- In PlayOnline Chat, the chat log would display incorrectly when word wrap was turned on in the Keyboard section of the Options menu. This issue has been fixed.

- Fixed several other issues.
________________________

From:FINAL FANTASY XI
12/15/2003 22:00 [PST]

Technical issues identified following Update(12/15)

Regarding the update on 2003/12/15, the following technical issues have been identified and are being investigated. Another post will be made when these issues have been rectified.

-With regards to the windows edition, Final Fantasy XI along with the PlayOnline Viewer force quits when a player is in a Moghouse and tries to use the controller, "TAB", or "0" key to target.

-> It is possible to circumvent this problem by using the mouse or the "F8" key to target. Please try this workaround to remove yourself from the Moghouse. If this does not work, please make a GM Call via the Support Desk.

-Macros having the "Ctrl" or "Alt" key bound to them have a slower response time.

-> This issue has been confirmed, and is being worked on. At this point there is known workaround, and we ask that players enter the commands in manually.

-Notorious Monsters in Fei'Yin have been reported to be able to attack players on another floor.

->Condition has been confirmed, and is being rectified.

We apologize for any inconvenience we may have caused you.

[dread]

Fragt mich nicht, es sieht zwar wie 2x das gleich aus, sind aber unterschiedliche News.

From:FINAL FANTASY XI
12/16/2003 01:41 [PST]

Emergency Update Notice (12/16)

At the following time, we will be performing an emergency version update. This update will not be accompanied by server maintenance. Usual play may continue for PlayOnline, Tetra Master, and FINAL FANTASY XI. Thank you.

*A version up of the client software will occur after the below posted date and time. The version up will occur after you log out of FINAL FANTASY XI and log back in.

We apologize for any inconvenience we may have caused.

[Date & Time]
12/16/2003 2:00 PST

[Affected Services]
FINAL FANTASY XI

[Important Update Details]

-Fixed issue regarding Windows edition of FINAL FANTASY XI quitting along with the PlayOnline Viewer a player is in a Mog House and tries to use the controller, "TAB", or "0" key to target.

-Fixed issue with regards to macros accessed via the "Ctrl" or "Alt" keys having slower response times.
______________________

From:FINAL FANTASY XI
12/16/2003 06:00 [PST]

FINAL FANTASY XI Emergency Update Notice (12/16)

At the following time, we will be performing an emergency version update. This update will not be accompanied by server maintenance. Usual play may continue for PlayOnline, Tetra Master, and FINAL FANTASY XI. Thank you.

*A version up of the client software will occur after the
below posted date and time. The version up will occur after
you log out of FINAL FANTASY XI and log back in.

We apologize for any inconvenience we may have caused.

[Date & Time]
12/16/2003 2:00 PST

[Affected Services]
FINAL FANTASY XI

[Important Update Details]

-Fixed issue regarding Windows edition of FINAL FANTASY XI quitting along with the PlayOnline Viewer while a player is in a Mog House and tries to use the controller, "TAB", or "0" key to target.

-Fixed issue with regards to macros accessed via the "Ctrl" or "Alt" keys having slower response times.

[dread]

From:FINAL FANTASY XI
12/16/2003 21:58 [PST]

On the Conditions Necessary for Riding a Chocobo

In the most recent FINAL FANTASY XI update, we added a small change to the conditions necessary for riding a chocobo.

The Update Details read, "The level restriction for riding chocobos in the three main nations has been decreased to 15. However, the amount of riding time for characters lower than level 20 will be shortened."

The phrasing here is misleading. In order to ride a chocobo at level 15, it is still necessary to acquire a chocobo license in the same way under the same conditions as before the update.

Accordingly, characters who have not yet completed the quest to acquire a chocobo license will not be able to ride a chocobo at level 15. Further, the requirements for completing the quest have not been lowered to 15.

Finally, as reported earlier, chocobo ride time for characters level 15 to 19 is limited to 15 minutes.

We apologize for the lack clarity in the Update Details, and for any inconvenience this has caused.

[raiel]

From:FINAL FANTASY XI
12/18/2003 00:15 [PST]

Emergency All World Maintenance Notice (12/18)

FINAL FANTASY XI will be unavailable due to emergency server maintenance at the following time. During this period, FINAL FANTASY XI will be offline. We apologize for any inconvenience.

[Date & Time]
12/18/2003 from 10:00 to 12/18/2003 12:00 (PST)
(Bedeutet für uns am 18.12. von 19 Uhr bis 21 Uhr)

*Maintenance time is subject to change.

[Maintenance Details]
-Issue regarding Notorious Monsters in Fei'Yin attacking players through ceilings, regardless of the floor they are on will be rectified.

[Affected Services]
FINAL FANTASY XI

[dread]

From:PlayOnline
12/18/2003 22:00 [PST]

Customer Service Closed for End-of-year Holiday

On the following date, the PlayOnline Information Center customer service department will be closed in celebration of the end-of-year and new year holidays.

[Information Center close time]
-12/25/2003 from 9:00am to 6:00pm (PST)
Re-opening on 12/26/2003 following normal schedule of 9:00am to 6:00pm (PST).
-1/1/2004 from 9:00am to 6:00pm (PST)
Re-opening on 1/2/2004 following normal schedule of 9:00am to 6:00pm (PST).

PlayOnline Information Center
(858) 790-7529 (PLAY)
Monday through Friday
9:00 a.m. to 6:00 p.m. Pacific Time

FINAL FANTASY XI in-game assistance will still be available during this time, by using the "Help Desk" feature from the in-game menu.

See you online!

PlayOnline Information Center
____________________

From:PlayOnline
12/18/2003 22:02 [PST]

PlayOnline GM Call Beta Opens!

We have released a new GM Call function accessible from the PlayOnline Viewer. This function is for services including PlayOnline Viewer inquiries but not related to FINAL FANTASY XI.

When making a GM petition from the PlayOnline Viewer, you will be able to describe your issues with PlayOnline, technical issues with PlayOnline applications, make reports on any disturbances caused by other users, etc. This service will connect you to a text-based chat form where you can speak directly with a Game Master.

Before making a petition, please check the Q&A database first to see whether your question has already been answered. The Q&A database is available from both the PlayOnline Viewer and the official FINAL FANTASY XI web site (http://www.playonline.com/ff11us/index.html). (search for "Vana'diel Tribune")

If you still cannot find an answer to your question, please feel free to request a GM's assistance during gameplay.

We ask that you do not make a GM Call for any of the following:

- Ideas and suggestions
- License agreement issues
- Issues you encounter before logging in to PlayOnline
- Previously reported issues (including scheduled maintenance)

Instead, please use the designated mail forms or contact the PlayOnline Information Center about such matters.

*Regarding FINAL FANTASY XI related petitions, please make your petition within the game whenever possible.

There are cases where your petition will be closed based on the details in your petition description.

To help us better assist you, be sure to make a detailed report in your petition description. If you believe your issue was not resolved due a lack of detail in the description, please try again with more details.

Thank you for your understanding and cooperation!

[dread]

From:FINAL FANTASY XI
12/19/2003 01:07 [PST]

Technical Issues Identified following Update (12/19)

Following the 12/15/2003 FINAL FANTASY XI version update, the technical issues below were confirmed. They are currently being addressed and we will provide additional notices shortly. We apologize for this inconvenience.

[Details]
-Technical difficulties using the mouse cursor to target objects such as the Auction Counter, "???" etc.
>>Currently, please use the left mouse button or select targets with a game pads.

-Regarding the additional quests for new weapon skills, log messages regarding certain weapon skills are displayed when the skill level in question reaches a specific value.
>>The player will have to complete the above quests mentioned above in order to use the new weapon skills.

-Issues with a character's line-of-sight after using the "Jump", "High jump" or "Super Jump" abilities.
>>A solution to this issue is currently under development.

-Titles which are only supposed to be given upon completion of the quest "Shattering Stars" are given even if the player fails.
>>Please confirm the completion of the above quest from the "Completed" list under the "Quests" category.
*This issue has been fixed on the emergency area mentenance done on 12/19/2003 2:10(PST).

[dread]

From:PlayOnline
12/22/2003 01:52 [PST]

Announcement Regarding Opening of the Community Site Tool

Greetings!
We are proud to announce that the Community Site Tools are now up and running, available for public use.

The Community Site Tool is a simple console which you can implement within your site, to add a little flavor/panache, as well as adding various PlayOnline related news, links to recommended community sites, and links to other events to your site.

As there are many different skins available for use, please feel free to choose the one that works best for your site!

Please refer to the following link for details about this new feature.

http://www.playonline.com/communityu...ff11/tool.html
For those that wish to implement the Community Site Tool, please choose the "Log In" button at the bottom right of the page, and proceed as directed.

[dread]

Für alle Betroffenen.

From:FINAL FANTASY XI
12/22/2003 09:03 [PST]

Gilgamesh World Recovery Notice (12/22)

The following Gilgamesh World recovery is now complete. Thank you for your patience.

[Date & Time]
From 12/22/2003 8:20 to 12/22/2003 8:35 (PST)

[Maintenance Details]
Gilgamesh World login unavailable

[Affected Services]
Gilgamesh Zones:
-Sacrificial Chamber
-Northern San d'Oria
-Outer Horutoto Ruins
-Meriphataud Mountains
-West Ronfaure
-Cape Teriggan
-Castle Oztroja

[dread]

From:PlayOnline
12/25/2003 13:30 [PST]

Changes to Agreements and Policies

For: PlayOnline Member Agreement
Location: Article 4.4 "Revocation of User Rights."
Effective: Immediately

Item (i) has been amended as follows:

(i) Use of cheat codes or cheat devices.

The above change has been made to the PlayOnline Member Agreement. You can read the entire agreement at Service & Support's "Rules & Policies" section via the PlayOnline Viewer.

For: FINAL FANTASY XI User Agreement and Tetra Master User Agreement
Location: Article 3.1 "Prohibited Activities and Indemnification"
Effective: Immediately

Item (g) has been amended as follows:

(g) Use of cheat codes or cheat devices.

The above change has been made to the FINAL FANTASY XI User Agreement and Tetra Master User Agreement.

You can read the entire agreements at the "Rules & Policies" section of the FINAL FANTASY XI and Tetra Master top pages via the PlayOnline Viewer.
_____________________

From:FINAL FANTASY XI
12/26/2003 04:00 [PST]

Pernicious Presents

Since the decoration of the three nations for the holiday season, the trees around town have attracted record crowds. Vana'diel appears to be shaded by the twin branches of peace and harmony...

However, according to the latest breaking news, the trees donated to each nation of Vana'diel last year by Windurst's Rhinostery are running amok and causing all sorts of havoc!

"Disposing of those trees should have been mere routine,
but they woke from their stasis, and boy, are they mean!
Talk to a moogle to lend us a hand,
and battle the menace that threatens the land.
More than ten of them are on the rampage, I fear!
These "Twinkling Treants" are ruining the New Year!"
says a representative of the Rhinostery.

Twinkling Treant sightings continue to pour in from all over the world. Find out more about the arboreal situation from your local Moogles and help cut down these bothersome botanical beasts!


[Participation Details:]

- The right to participate in this event can be acquired from Moogles dispatched to various areas throughout the nations.

- This right will become invalid after a certain amount of time.
It can also be forfeited by speaking to one of these Moogles again.

- A level restriction will be imposed while participating in the event. The level restriction differs between regions and, if you are equipped with items higher than the level restriction, they will automatically be unequipped.

- If you are defeated by a Twinkling Treant you will only lose experience points if you were not participating in the event. But be warned, experience points will be lost as usual if you are defeated by monsters unrelated to this event.

- Assuming they meet the necessary requirements, other players, parties, and alliances will be able to attack any Twinkling Treant you are engaging without being asked for help. These treants do not drop items.

- Defeat all the Twinkling Treants to receive a special surprise!

*This event is currently underway.

[dread]

From:PlayOnline
12/25/2003 23:00 [PST]

Notice for Monthly Registration Server Maintenance

The PlayOnline registration server will be closed for scheduled
maintenance on the following dates. During this time, registering to or unsubscribing from PlayOnline will be unavailable. In addition, reviewing or updating member information as well as purchasing, canceling, or reactivating Content IDs will not be available.

During maintenance, you may be disconnected from gameplay and PlayOnline entirely for the reasons stated below. Please make sure to complete all necessary steps prior to the start of the maintenance in order to avoid being disconnected.


[Date & Time]
1/1/2004 0:00 to 1/1/2004 3:30 (PST) (Bedeutet für uns 1.1.2004 von 9:00 Uhr bis 12:30 Uhr)
-You may be disconnected from gameplay and PlayOnline if the requested change to your payment information is not completed by this time.

1/2/2004 0:00 to 1/2/2004 3:30 (PST) (Bedeutet für uns 1.1.2004 von 9:00 Uhr bis 12:30 Uhr)
-You may be disconnected from gameplay and PlayOnline if your credit card is declined.

[Affected Services]
PlayOnline

[Important Update Details]
We will be performing monthly maintenance.

Between January 1st, 2004 0:00 (PST) and January 2nd, 2004 03:00 (PST) (Bedeutet für uns 1.1.2004 von 9:00 Uhr bis 12:00 Uhr), members whose Content ID fees are due on the 1st day of the month will be unable to purchase or reactivate Content IDs, change payment information, or re-subscribe to PlayOnline.Thank you for your patience.

*If the above conditions do not apply to you, usual play may continue for PlayOnline, Tetra Master, and FINAL FANTASY XI.

[dread]

From:FINAL FANTASY XI
12/27/2003 01:40 [PST]

Portion Areas Emergency Server Maintenance Notice(12/27)

At the following time, we will be performing FINAL FANTASY XI portion areas emergency server maintenance on the below areas due to adjustments to the monsters, Twinkling Treants for the "Pernicious Presents" event. During this period, players will not be able to gain access to the areas in question. We apologize for any inconvenience.

[Date & Time]
12/27/2003 02:00 (PST).

[Operation Details]
Decrease maximum hit points of event monster, Twinkling Treants.

[Estimated Downtime]
2 hours

[Affected Areas]
- West Ronfaure
- East Ronfaure
- North Gustaberg
- South Gustaberg
- East Sarutabaruta
- West Sarutabaruta
- Jugner Forest
- Meriphataud Mountains
- Pashhow Marshlands
- Beaucedine Glacier
- Eastern Altepa Desert
- Yuhtunga Jungle

[Affected Services]
FINAL FANTASY XI

Also, the event is scheduled to end on 12/30/2003 (Tue) 07:00 (PST)

If only the players successfully remove all Twinkling Treants before the event ends, a teleport service between the outposts of all regions provided by the trader's guild will be scheduled to open and provide continuous service to that World.

*Details of the Teleport Service will be announced after the event has ended.

[dread]

From:FINAL FANTASY XI
12/28/2003 14:30 [PST]

Teleport Service Opened!

Congratulations, citizens of Fenrir you are the first to have succeeded at removing all of the Twinkling Treant.

On Fenrir where, all Twinkling Treant were successfully removed, members of the trader's guild have been dispatched to the three Kingdoms of San d'Ordia, Bastok, and Widurst as well as the Outposts of each region. A teleport service is scheduled to open and provide continuous service.

When the special conditions have been met, the dispatches from the guild will provide a warp from the Outposts in each region back to the players' country of origin, and from the country out to the outposts in each region.

However, the teleport service is not operating in those worlds where the Twinkling Treant are yet to be removed.

Upon completing the removal of all Twinkling Treant a teleport service will open. So combine your strength and fight hard to complete the removal!


On the Usage of the Teleport Service:

- In order to take advantage of the teleport service it is necessary to fulfill the following two requirements. One, the refueling quest to the desired region must be completed. Two, the character's job level must be above that level specified by each region.

- The positions and names of the Teleport Service dispatch are as follows:

Port Windurst: (D-5) Rottata
North San d'Oria: (D-9) Jeanvirgaud
Bastok Metalworks: (F-8) Conrad

- Please take notice that the teleport service cannot be used through talking to a Teleport Dispatch outside of one's home country.

- The Teleport Service requires a usage fee. This fee changes as depending on the desired region of transfer and the condition of the Empire.

- In regards to the refueling quest, even if the quest has been received before, after the opening day of the Teleport Service on this world, it is necessary to complete the refueling quest once again.

- In the event that one has applied to move from their home country, the results of the refueling quest do not transfer with them to the other country.

- A technical issue has been confirmed wherein characters whose level is Under 20, upon talking to the Teleport Dispatch, regardless of having completed the refueling quest receive the message, "At present, as there are no regions for whom the refueling quest has been completed, we regret to inform you that we are unable to provide teleport service."

*This issue is scheduled to be fixed in the upcoming update.

[Gogeta-X]

Krass! O_O Hätte eher gedacht dass fairy das zuerst schafft weil dort sind afaik sau viele high level player.

Bei uns sind noch 4-5 da afaik