Zitat
I would like to inform you that upon further checking to the tracking site
says'The item is available at pick up point' on October 29, 2019. In this
case, we advise you to please contact your local custom's office to know
what is required for them to release the package. If they will be needing
more information from us. If your local customs still ask you to pay the
charges, you have the option to settle the amount on your end. This way, we
can avoid the parcel from being returned to us and you no longer need to
wait for the reshipment. Kindly provide us the receipt for our reference
in the refund.
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