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Zynga Mistake Puts Random Stranger In Customer Support Role
In select circumstances, until earlier today, the Zynga game Coasterville told users to email a certain address @themepark.com if something went wrong. The problem is, that email address didn't belong to a Zynga employee.
Instead, it belonged to Eric Mueller, who owns the domain themepark.com, which he uses for his web design firm.
Now, Eric doesn't work for Zynga. He tells us he's never played a Zynga game in his life. But the mix-up has for the past few months left Eric in the role of impromptu customer service assistant, with frustrated Coasterville players emailing him for help with their problems. A position he's taken to with aplomb.

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See, rather than ignore the emails, Eric ran with it. When Zynga didn't reply to his messages pointing out the error, he started doing their job for them. ...
Kotaku
Oh shit
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